How do you support beginner developers working with your API?
Developers using your platform will come to you for help at some point. What will they find when they look?
Square’s Tristan Sokol spoke at DevXcon 2017 about how they build SDKs for their REST APIs.
The free tier of many APIs comes with “Community Support”. In this talk, from DevXcon 2017, Algolia’s Josh Dzielak describes the work they’ve done to automate and streamline community support.
Stripe’s Romain Huet spoke at DevXcon San Francisco 2017 with the talk Building for Builders.
How do you build the right developer experience for a new developer-targeted product?
What can user experience teach us about developer experience?
How should you build the developer experience for an IoT product?
In building a great developer experience you can draw lessons from the builder experience provided by Lego. Cristiano Betta discusses how at DevRelCon.