Credibility is hard won, easily lost. What happens when things go wrong in a developer community? Is it possible to come back?
Twitter’s Andy Piper spoke at DevRelCon London about his own experience of rebooting a developer community, including the practical steps they took at Twitter to improve the experience of developers in their community.
Displaying empathy, getting the right tone, anticipating questions – there are many challenges in creating a good developer-targeted website.
What’s the ROI on engaging with the open source community?
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